Motivational Canadian Business Speaker, George Torok
 

 Call 905-335-1997 or email George@Torok.com

www.Business-Speaker.biz

Are you building trust?

 build trust

Who Trusts You?

How important to you is trust in your business relationships?
If it is important then are you consciously aware of:
     What you do to build trust?
     What you do to destroy trust?


Customers

What do you do to your customers to build trust?
Ask what they want and listen.
Seek their complaints and listen.
Honor and respect their concerns.
Change your procedures to make it easier for your customers to do business with you.
Smile and treat your customers as honored guests.

What do you do to your customers to destroy trust?
Tell them what you want to tell them.
Ignore their complaints and make it difficult for them to complain.
Hide from their contact and defend against their concerns.
Create and defend procedures to make it easy for you at your customers’ expense.
Frown and treat your customers like annoyances.


Staff

What do you do to your staff to build trust?
Ask for and listen to their input.
Meet with them and encourage their ideas.
Respect them, encourage mistakes and reward their initiative.
Encourage their personal growth.
Be honest and clear.

What do you do to your staff to destroy trust?
Ignore their input.
Meet with them to dictate policy.
Punish their mistakes.
Control their access to information, opportunity and contacts.
Lie, threaten and mislead.


Suppliers

What do you do to your suppliers to build trust?
Ask and listen to their ideas.
Search for ways to be more efficient and effective.
Explain your strategic goals and values and seek their convergence.
Pay them promptly.
Treat them as partners.

What do you do to your suppliers to destroy trust?
Ignore their input.
Bully and threaten them into doing it your way.
Blame them for your failures.
Make and justify excuses to delay payment.
Treat them as slaves.


Build Trust in Your Business
Apply the Trust Test to everything you do.
What are you doing to build trust? Do more of that.
What are you doing to destroy trust? Do less of that.

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George Torok brings practical insights to business. He is co-author of Secrets of Power Marketing, the first guide to personal marketing for the non-marketer. As host of Business in Motion he has interviewed over 400 business leaders. He is available to deliver keynote speeches and business seminars. Contact him at 905-335-1997 or info@torok.com

©  George Torok All Rights Reserved


Are You Building Trust in Your Business?

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Business speaker for your convention, conference and business meeting - George Torok, bestselling author, radio show host & business speaker.

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CPSA presents over 150 events across the county in a year and you are the most professional speaker I've ever had the pleasure of working with.
Anne Babej
Director, Professional Development
CPSA Sales Institute


 

Business speaker for your convention, conference and business meeting - George Torok, bestselling author, radio show host & business speaker.

Call 905-335-1997 

Business Speaker, George Torok

George Torok is a:

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Canadian business speaker George Torok

 

 

To be able to keep the attention of 150 real estate sales representatives and managers for over 90 minutes, you have to be knowledgeable and you have to be convincing! George, you were that and more. Our people got your message that marketing one's self is a continuous and multi dimensional effort.

Duncan McLeod
Area Manager
Royal Lepage

 

Secrets of Power Marketing, bestselling book by George Torok